Shipping policy

Berfud undertakes to make delivery within 3–4 business days, and in any case guarantees delivery of the products within 7 business days from the confirmation of payment. For shipments to the islands, delivery will be made within 12 business days from the payment confirmation date.

All product deliveries are at Berfud’s risk. The risk transfers to the Customer at the time the products are delivered by the courier, carrier, or other agent designated by Berfud. Upon delivery of the goods by the courier, the Customer must check that the number of packages delivered corresponds to the number indicated in the shipping document, and that the packaging is intact, not damaged, not wet, or otherwise altered—including the sealing materials (adhesive tape or plastic straps). Any issues relating to the physical integrity, accuracy, or completeness of the products received must be reported within 7 days of delivery, in accordance with the methods set out in this document.

Should the shipment remain in the courier’s warehouse for 5 business days due to repeated inability to deliver to the address indicated by the Customer at the time of order, the order will be automatically canceled.